Broadcast Pix Video Production TipsChelmsford, Mass. – Dec. 9, 2019 – In the fast-paced environment of live production, we understand that things happen. To ensure all your live programs run smoothly, Broadcast Pix is proud to offer great customer support across our entire line of integrated production systems.

Check out these great production tips from our technical support team:

  • Stay up to date in your software build by regularly checking our secure support site, new versions are available for download up to three times per year.
  • Software updates are free to all users under warranty, so remember to keep your warranty active.
  • System warranties can be renewed or extended at any time with the purchase of our Warranty Renewal option. To learn more about how you can protect your investment for a great price, click here.
  • When downloading new software, take a few minutes to read the Release Notes – you’ll be pleasantly surprised at how helpful they can be.
  • Joining the Broadcast Pix Community Forum is a great way to collaborate with other users.
  • And most importantly, remember to register your system so we can quickly and efficiently help resolve any issue that you might encounter. Register your system here.

If you do encounter an issue, our team of dedicated support technicians are here to help.  Contact them directly here.