Reflecting on 2020 with FEED Magazine

– Dec 11, 2020 –

What was your biggest lesson in 2020?
Biggest lesson: you can’t plan for everything – over the last few years, businesses were expected to accurately forecast performance from quarter to quarter, but who could have foreseen the arrival and impact of Covid on most of our businesses? Life is like sailing – you know where you want to go, but you may have to zig-zag your way there.

What was your proudest moment?
The adaptability and resilience of our staff. We have managed to pivot our business to provide more streaming products, which has enabled us to maintain profitability and not have to lay anyone off.

What will December 2021 be like for your business?
Hopefully a great year, as we have all learned how to live with the pandemic. There’s also the hope that business will have returned to some sort of normality by that time.

What one piece of media tech do you wish someone would invent?
I am not sure it is a single thing – what I would like is the tech industry to make products easier to use! In this work-from-home environment, we are all wasting huge amounts of time setting up technology: PCs and Macs, routers, cameras, multiple video conferencing systems, microphones and speakers – why aren’t they easy to install, configure and use? Not everyone is a network expert or PC expert!

Best thing(s) you watched this year?
The multiple funny kid/dog/cat/wife/grandma intrusions into business video conferences – hopefully, it is reminding us all that we are human and there is a life outside of business.